Heritage Shores Club

Heritage Shores is THE place to have a ceremony and reception in lower Delaware. We looked at more than 5 venues, and by far we knew this was the place when we walked in the door. From the first moment, my now husband and I felt the professionalism of the staff and the clubhouse was always clean, fresh and well organized. We so enjoyed being pampered; loved our rooms to get ready in, and never had anything but a smile and flexibility from the entire staff there. I have read some of the previous reviews, and a majority of them we also great. The one from the hurricane was apparently a bad experience, and while I understand the anger from the couple, I can say that it must have been circumstances. We never had anyone be rude or short; we had 165 guests, an open bar and no lines, except maybe a little one for everyone's first drink as could be expected. The food was awesome; I constantly asked everyone all night if they were having fun; did they have everything they needed, and I was told 100% yes! Our tables were perfect, and with two different color schemes, we did not make it easy for them. I consider myself a very particular person, as is my husband, and we had more fun, little to no stress, throughout the entire process with Heritage Shores. It is truly a gem in lower slower, quite capable of competing with venues in much larger cities. We will never forget the great experience we had there, and will always remember how much fun we had at our wedding!

We looked at several different places to hold both our wedding and reception. Heritage Shores fit the bill on all accounts. It is beautiful and quiet. They were always professional and tried to accomodate every need we had. They were available when we needed them and never made me feel rushed or unimportant. On the occasion that there was an issue or a mix up they were immediately correcting the problem without being asked. They truly understand customer service. They are also a fantastic value. Many of the other venues were nearly double the price for the same package type. We were thrilled and they made our wedding special. Two of our close friends, who were in the wedding, were on the fence and were about to book their upcoming wedding. They were about to sign a contract with another similar place but fell in love with Heritage shores, the staff, and the value as I am sure you will if you use them!

I was honestly impressed with my entire experience with Heritage Shores and looking back I cannot think of one thing to criticize or that I would change. I got to work closely with Katie Simmons, who had everything under control every time I spoke with her. She perfectly orchestrated the timeline of the day as well as our tastings, etc, and was always available to speak to. She would respond to my e-mails very promptly and would always return my calls in what seemed like minutes. The catering staff was also very accommodating. We asked for so many little changes that it seemed like the menu was made just for us. Through all of it the chef and Katie were gracious, understanding, and worked so hard to please us. The entire staff at Heritage Shores seems committed to pleasing the customer and it shows. I always felt that they understood my vision and thoroughly supported it. The venue is clean, and the grounds are beautifully manicured. There is nothing quiet like it in Southern Delaware. Coming from New York City I was very concerned about what I'd find here in Southern Delaware, but this place is every bit of what I would want for a wedding venue anywhere. Everyone I spoke to was professional and was committed to my day. You never felt like just a wedding in their long list of other weddings and events. They acted as though your wedding was the most important thing they had going on all year. And what bride doesn't want the people she's working with to take the same pride and commitment to her wedding that she has? With all of the stressful things you have to work on planning for your wedding day, go with Heritage Shores- they will take so much of the stress off of you. They'll take care of the menu, the bar, the tables, chairs, linens, etc while you just get to choose what options of each you like best. It's a piece of cake! One final thing- The last post described a problem with their open bar and there being a line for it. For my wedding we had an open bar as well and for both the cocktail hour and the reception they had two separate bar stations and I did not see, nor hear of, a line nor did I hear of any complaints about rude waiters during our seated dinner. I'm sure these things can happen, but it's clear Heritage Shores is working on fixing any problems there may have been. Overall, it's a wonderful choice! -M. Miller

If you have not visited Heritage Shores Club, you must stop by for a visit... it's absolutely gorgeous!! The event staff was absolutely wonderful to work with and made sure my day was perfect! I would highly recommend your next event at Heritage Shores.

My wedding at Heritage Shores was absolutely fabulous! The whole staff was amazing and the food was delicious. If I could do it again, I wouldn't change a thing! I definitely recommend Heritage Shores to any brides looking for a beautiful and reasonably priced venue.

Beautiful place to hold your reception! We were very pleased with the whole process of planning our wedding. They helped us more than expected and did everything they could to accomodate us. On the day of the wedding we did not have one thing to worry about!!

Heritage Shores Club was the venue for my daughter's wedding and reception. We literally only had 3 months to plan everything and they were wonderful. They were very helpful and the ending result was fabulous. My daughter knew exactly what she wanted and everything turned exactly as expected. Heritage Shores was able to accommodate us in whatever we asked and the end result was beautiful and elegant. The room was absolutely gorgeous, and the food was wonderful. The whole staff was exceptional and always went out of their way to make sure that everything was just as we wanted. I cannot say enough about how they made her day all that our daughter wanted it to be. Thank you!

Even on a glum rainy day Heritage Shores provided a beautiful location for our wedding. There were a few minor hangups that prevented me from giving them a 5/5 for service but for an event that was originally schedule to be outside and the day of the had to be switched to indoors, I think they did a great job. We priced out similar venues in the area and Heritage Shores offered above and beyond what our budget allowed us elsewhere. We were very pleased overall!

Everyone I dealt with from start to finish was nothing short of wonderful! The helpful staff was friendly and incredibly accommodating! The beautiful venue and amazing food were perks! Everyone kept saying how beautiful Heritage Shores Club was! I will definitely recommend this location to family and friends!

Our wedding reception was held in the ballroom at Heritage Shores. We had an absolutely beautiful day, and the staff is extremely friendly. We only had a few minor complaints. From the time we booked our reception to be held at the venue to the day of the wedding, we dealt with 3 different people/event managers. I know the venue is a little young, and of course changes/promotions happen with the staff, but being handed around to different contacts while trying to plan an out of town wedding became a bit frustrating at times. When the wedding day arrived, Katie and Debra were wonderful, genuinely caring, and helpful. We think that the cocktail hour would've been a bit smoother had there been more than one bartender for our open bar; we were told that many guests spent the majority of the cocktail hour in line to wait for their first drink. When it was reception time, the serving of meals didn't go quite as we had hoped. Of course the head table was served first, (we had a plated dinner), but the bride's parents' table was not served until very last, and they were a bit disappointed. The only other problem was that a waiter was a bit short with some of our guests, and you hope to never see that at a wedding. All of these negative comments are truly very miniscule when we reflect on our day. Lower Delaware doesn't have many great reception venues to offer, and Heritage Shores is definitely an up-an-coming site with gorgeous views and a lovely building fit for a beautiful wedding day.

My wedding was on 8/27/11 (right before Hurricane Irene). I was given the go ahead to have the wedding by the GM, but they requested that I move the ceremony time. They kicked us out early (even though we had a DelDot manager there giving us weather updates the GM apparently thought he knew everything!), kept our food, the staff was rude and all the nice managers and planners took an awful turn. My ceremony timeline was ripped apart, my pictures were cut short, I rented over $500 in ceremony chairs that were not used, I paid $600 for unlimited sodas that even when our time was cut short we did not get a refund for. This place is a COMPLETE waste of my $11k and I wish I would have went with my first choice, Baywood! Now that my wedding is over, they are no longer nice! I had to leave all my stuff at the venue and now have to take another trip to Bridgeville to to pick up everything. The staff locked the doors before we were even done getting our stuff out! The place is beautiful, but not worth the $$! I DIDN'T EVEN GET THE PICTURES I WANTED! The food tasting was 1000 x better than the actual food at the reception! THEY TURNED MY $25+K WEDDING INTO THE WORST DAY OF MY LIFE!!! PLEASE THINK TWICE BEFORE YOU USE THEM, I DON'T WANT ANYONE TO HAVE TO EXPERIENCE...